Benefit Card

You and your spouse will be provided with a Benefit Card which may be used for all covered vision care services. Every time you have a vision care service performed, present your Benefit Card to the vision care office who will electronically submit a claim on your or your eligible Dependents’ behalf. Immediately, your claim will be processed and you will be notified of which expenses are reimbursable. You may use any vision care office in Canada that will accept your card.

Paper Claims

Before submitting the claim form, ensure that all questions have been answered and that you have signed your name and clearly identified yourself by full name, return mailing address, your employer, and your Union. Faulty or missing information will only result in a delay in processing your claim.

A properly completed Vision Care claim form including the original prescription with paid receipt of purchase is required for each insured family member.

1. patient's full name
2. charge for lenses
3. charge for frames
4. charge for miscellaneous items
5. Optometrist’s prescription

Mail Vision Claims to:
Attn: Claims Department
BENEFIT PLAN ADMINISTRATORS LIMITED
P.O. Box 3071, Station A
Mississauga, Ontario L5A 3A4

Or via email at: claims@bpagroup.com

Help

For questions or assistance, please contact BPA by phone at either 905-275-6466 or Toll Free at 1-800-867-5615, or by email:

Administration: otcadmin@bpagroup.com
Claims: claims@bpagroup.com